Shipping Policy

Last updated 11/2/20

Overview

Orders are shipped daily, Monday-Friday via USPS, FedEx, or UPS. A tracking number will be emailed to you when the order is shipped. Most orders are shipped same day if received by 1:00pm (PT).

Discrete Packaging

We ship all products in discrete packaging with no mention of what is inside for your protection and privacy.

Excluded Shipping Areas

We are temporarily only excepting orders from inside the continental USA on this site.

If you would like to order our product from outside the continental USA please call customer service at (509)674-8049

We reserve the right to not ship to the following countries, states, cities, and counties where Kratom is banned or there is pending legislation:

• United States
  • Alabama
  • Arkansas
  • Franklin City NH
  • Indiana
  • Parker-Monument and Denver City, Colorado
  • Rhode Island
  • San Diego County CA
  • Sara Sota County FL
  • Tennessee
  • Union County NC
  • Vermont
  • Wisconsin
• Australia
• Burma
• Denmark
• Finland
• Israel
• Republic of Ireland
• Lithuania
• Malaysia
• Myanmar
• Poland
• Romania
• New Zealand
• South Korea
• Sweden
• Thailand
• United Kingdom
• Vietnam

Age Restrictions

Although only Illinois, Minnesota, New York, and North Carolina have age restrictions, we do not provide services or products to minors and reserve the right to ask for proof of age.